Spin and Win Casino Privacy Policy
Welcome to the privacy policy for Spin and Win. This page explains how we collect, use, and protect personal information when you create an account, play games, or use our site. We take your privacy seriously and provide clear information about the types of data we process, how we use it, and the choices you have as a user in Canada.
Types of data collected
Personal data
We collect personal information you provide when you register or verify your account, such as your name, date of birth, email address, phone number, and government identification where required for verification. We also record contact and address details when you make withdrawals or provide billing information.
Technical data
Technical data includes device identifiers, IP addresses, browser type, operating system, and usage data. This information helps us provide and secure the site, detect fraud, and improve performance on desktop and mobile devices.
Transactional data
Transactional data covers deposit and withdrawal records, payment method details, betting and play history, and other account activity. We store transaction records to process payments, resolve disputes, and meet audit and reporting needs.
Use of information
We use collected information to operate and improve our services, process payments, verify identity, prevent fraud, and communicate with you about account activity or support requests. Aggregated or anonymized data may be used for analytics and product development.
Data protection practices
We apply administrative, technical, and physical safeguards to protect personal data. These measures include access controls, secure data storage, regular security reviews, and encryption for sensitive data in transit. Access to personal information is restricted to authorized personnel and third parties who require it to provide services.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, secure sessions, and analyze site usage. You can control cookie settings through your browser, but disabling certain cookies may affect functionality. Third-party service providers may also use cookies on our site for analytics and marketing.
User rights
As a user in Canada, you have rights to access personal information we hold about you, request corrections, and request deletion where applicable. You may also object to certain processing or request restrictions on how we use your data. Requests will be processed in accordance with applicable privacy laws.
Access, correction, and deletion of data
To access, correct, or request deletion of your personal data, contact our support team through the site. We will verify your identity before fulfilling requests and will explain any limitations to deletion due to legal or operational requirements. For account closure, we may retain minimal records to comply with legal obligations and fraud prevention.
Information sharing and third parties
We share information with service providers who support our operations, such as payment processors, identity verification services, and security vendors. We may also disclose data to comply with legal obligations or in response to lawful requests. SpinandWin does not sell personal information to third parties for marketing.
Privacy policy updates
We may update this privacy policy to reflect changes in our practices. Material changes will be posted on the site with the effective date. Continued use of our services after updates means you accept the revised policy. For questions, contact [email protected].