Contact Us
If you have any questions, account-related issues, technical concerns, or general feedback, the Spin and Win support team is here to help. Reach out for quick assistance with deposits, withdrawals, verification, or game problems. SpinandWin agents are available through email and phone channels during business hours, and we aim to respond promptly to ensure your account stays secure and your play continues without interruption. For faster service, include your account ID. This includes mobile app issues.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email for account issues and technical concerns; include account ID) |
| General enquiries | [email protected] (billing, partnerships and general queries) |
| Affiliate enquiries | [email protected] (affiliate program sign-up and tracking) |
| Phone | +1 416 582 7391 (live support, English and French) |
| Working hours | Mon-Fri, 09:00-21:00; Sat-Sun, 10:00-18:00 |
Email Support
Email is the preferred way to contact us for detailed requests, account-related issues, or when you need to submit documents or explanations. Please include a clear subject line and up-to-date contact details so we can respond without delay. For account matters, use [email protected] and attach any relevant files to speed up verification and help resolve your request promptly.
Send us a message
Contact Spin and Win support Name Email Message Send message Your message will be sent to SpinandWin support. Support response times may vary.Response Time
Our support team aims to respond quickly to all inquiries. Most inquiries are answered within one business day. More complex matters that need account checks, third-party verification, or extra documentation may take longer depending on their nature. If additional time is required we will keep you informed of progress and expected timelines.
Feedback
Your feedback matters to us - please share any suggestions or ideas to improve the site. We review every comment carefully and use your input to refine features, fix issues, and make the experience smoother for Canadian players. Send your thoughts anytime and help us improve functionality, promotions, and overall usability so the site works better for you.